{"id":97874,"date":"2022-10-10T16:49:01","date_gmt":"2022-10-10T14:49:01","guid":{"rendered":"https:\/\/www.heatsupply.nl\/?page_id=97874"},"modified":"2026-05-22T08:49:57","modified_gmt":"2026-05-22T06:49:57","slug":"shipping","status":"publish","type":"page","link":"https:\/\/www.heatsupply.nl\/en\/shipping\/","title":{"rendered":"Shipping"},"content":{"rendered":"<h1>Shipping<\/h1>\n<h3>Shipping<\/h3>\n<p>When ordered and paid on working days <strong>before 15:00h<\/strong> (CET), orders in The Netherlands will be delivered by <b>DHL <\/b>the next working day. For Belgium and Germany this normally is in 1-2 working days. Every order will come with a tracking e-mail, once the parcel has been picked up by the carrier. We are not responsible for any delay caused by the carriers.<\/p>\n<p>Delivery times to other countries in the EU may vary from 2 to 7 working days, depending on the distance. Every order comes with a Track &amp; Trace number. Check your email box for that, sometimes our emails can even end up in your SPAM. If you need more information about shipping, feel free to ask us.<\/p>\n<h3>EU Delivery Times (estimates)*<\/h3>\n<p><strong>Netherlands &amp; Belgium<\/strong>: 1 working day<br \/>\n<strong>Germany &amp; Denmark<\/strong>: 2 working days<br \/>\n<strong>France<\/strong>: 2 &#8211; 3 working days<br \/>\n<strong>Austria<\/strong>: 3 working days<br \/>\n<strong>United Kingdom, Sweden<\/strong>: 2-4 business days<br \/>\n<strong>Ireland<\/strong>: 4 working days<br \/>\n<strong>Spain, Poland, Czech Republic, Hungary, Norway, Finland<\/strong>: 3-5 working days<br \/>\n<strong>Italy<\/strong>: 5-6 working days<\/p>\n<p><em>Rest of Europe normally takes 5 workings days or more.<\/em><\/p>\n<h3>Shipping Costs<\/h3>\n<p>The shipping costs will be calculated automatically when you fill in your address during the checkout. For The Netherlands this is \u20ac5,95 and for Belgium &amp; Germany this is \u20ac6,95. Free shipping tresholds can be found below.<\/p>\n<p>For international orders, the shipping costs will be calculated in the checkout. For most European countries you will get the availability to choose free shipment for orders above <strong>\u20ac150 or \u20ac200<\/strong>. Here you can see the free shipping threshold per European country:<\/p>\n<p><strong>Free shipping from:<\/strong><\/p>\n<p><strong>\u20ac65:<\/strong> The Netherlands<br \/>\n<strong>\u20ac75:<\/strong> Germany and Belgium<br \/>\n<strong>\u20ac100<\/strong>: France, Luxembourg, Poland<br \/>\n<strong>\u20ac150<\/strong>: Sweden, United Kingdom, Spain, Italy, Austria, Denmark, Czech Republic, Slovakia, Slovenia, Monaco<br \/>\n<strong>\u20ac200<\/strong>: Finland, Norway, Ireland, Hungary, Portugal, Latvia, Lithuania, Estonia, Romania, Malta, Switzerland, Bulgaria, Greece, Croatia<\/p>\n<h3>Returned Orders<\/h3>\n<p>If a package is returned due to a customer error (an incorrect address or not being picked up at a parcel point), we will not refund the shipping costs if the order is canceled. If the customer wants us to resend it, we must request a new shipping fee.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Shipping When ordered and paid on working days before 15:00h (CET), orders in The Netherlands will be delivered by DHL the next working day. For Belgium and Germany this normally is in 1-2 working days. Every order will come with a tracking e-mail, once the parcel has been picked up by the carrier. We [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-97874","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Shipping - Heatsupply<\/title>\n<meta name=\"description\" content=\"On this page you will find information about shipping your order, including time estimates, costs and free shipping thresholds.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.heatsupply.nl\/en\/shipping\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping\" \/>\n<meta property=\"og:description\" content=\"On this page you will find information about shipping your order, including time estimates, costs and free shipping thresholds.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.heatsupply.nl\/en\/shipping\/\" \/>\n<meta property=\"og:site_name\" content=\"Heatsupply\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/heatsupplyNL\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-22T06:49:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.heatsupply.nl\/wp-content\/uploads\/2022\/10\/heatsupply-logo-rood.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"335\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.heatsupply.nl\\\/en\\\/shipping\\\/\",\"url\":\"https:\\\/\\\/www.heatsupply.nl\\\/en\\\/shipping\\\/\",\"name\":\"Shipping - 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